Netandhost Packages include a 30-days money back guarantee. If you are dissatisfied with our service for valid reason, you will receive a full refund (minus domain name registration fee and average charges) if you cancel your account within 30 days of the activation of your account.

The 30 days money back guarantee does NOT apply to Domain Name Registration and Web Site Design Services.

FRAUD
Do you suspect fraudulent activity or transactions on your Netandhost account? If so, please contact Netandhost Customer Support department immediately. Our Support team will promptly investigate and remedy your problems.

CANCELLATIONS
If you would like to cancel your account for any reason, then please contact Netandhost Customer Support department or email us at: support@netandhost.com.au

The 30 days money back guarantee does not apply to Domain Name Registration and web design. Domain Name Registration is NOT refundable. Once you purchase your Domain Name, you are its owner and it can not be "returned" until the duration of the domain term has expired.